Payment Term
We only accept PayPal mode of payment wherein we sent an invoice at the PayPal id shared by the customers. The customers need to pay the invoice on receipt of the same immediately. Payment of the invoice is considered as an agreement by the clients that they are happy to pay for the services agreed upon/rendered.
Agreement
Before we initiate a project, we send a detailed proposal mentioning the scope of work, project cost, and timeline. The last page of the proposal of the is signed by us and the customers need to sign on the same. The later signing the same is considered as an agreement that he/she is happy to use our services. We also consider that the acceptance is provided in a healthy state of mind and without any pressure of any kind. In this situation, once the order has been placed, we accept that the client has read the policies and terms of use thoroughly, and understood them all.
Refund Policy
Since we send an invoice beforehand and the client is proactively paying the invoice upon receipt, it is considered that the client is happy to pay for the services received. In case the client wants a refund of their money, they have to pit a cancellation request within 48 hours of payment else it will not be considered under any circumstances. If the cancellation request is placed within 48 hours of payment we can process refund/replacement request if the customer proves that the quality of the delivered product is not satisfactory or is not matching with the scope of work mentioned in the agreement duly signed by both parties before the initiation of the project.