We only accept PayPal mode of payment wherein we sent an invoice at the PayPal id shared by the customers. The customers need to pay the invoice on receipt of the same immediately. Payment of the invoice is considered as an agreement by the clients that they are happy to pay for the services agreed upon/rendered.
Since we send an invoice beforehand and the client is proactively paying the invoice upon receipt, it is considered that the client is happy to pay for the services received. In case the client wants a refund of their money, they have to pit a cancellation request within 48 hours of payment else it will not be considered under any circumstances. If the cancellation request is placed within 48 hours of payment we can process refund/replacement request if the customer proves that the quality of the delivered product is not satisfactory or is not matching with the scope of work mentioned in the agreement duly signed by both parties before the initiation of the project.